The influence of organizational culture and office facilities on employee performance with job satisfaction as a mediating variable (A Study at Class 1 Immigration Office TPI Malang)
DOI:
https://doi.org/10.35335/ijafibs.v13i1.375Kata Kunci:
Employee Performance, Job Satisfaction, Office Facilities, Organizational Culture, Public Sector ManagementAbstrak
This study investigated the influence of organizational culture and office facilities on employee performance, with job satisfaction examined as a mediating variable. The research was conducted at the Class 1 Immigration Office TPI Malang using a quantitative approach and an explanatory research design. A total of 80 civil servants participated in the study, selected through purposive sampling. Data were analyzed using partial least squares structural equation modeling. The results showed that organizational culture and office facilities had a significant and positive impact on employee performance. Both variables also significantly influenced job satisfaction. However, job satisfaction did not significantly affect employee performance and did not mediate the relationship between either organizational culture or office facilities and employee performance. These findings indicate that improving organizational culture and office facilities has a direct and meaningful effect on performance, while job satisfaction does not play a mediating role in this context.
Referensi
Afandi, P. (2018). Manajemen sumber daya manusia: Teori, konsep dan indikator. Riau: Zanafa Publishing.
Akhter, P. (2024). Unlock Success: How the Organizational Culture Plays a Mediating Role between Employee Job Satisfaction and Organizational Performance. . MANTHAN: Journal of Commerce and Management, 11 (1), 24-44.
Alfianto, D. (2024). Impact of organizational culture on employee performance with job satisfaction mediation: Study at the State Treasury Service Office (KPPN) scope of the East Java region. International Journal of Business Innovation, Economics and Social Science (IJBIESS), 1(1), 26-35.
Arisandi, B. &. (2024). The influence of organizational commitment and work environment on employee performance mediated by job satisfaction (Empirical study: Employees at PT. Global Loyalty Indonesia). . Journal of Research and Community Service, 5(9), 2797-6068.
Azhari, M. H. (2024). The influence of organizational culture and job training on employee performance through job satisfaction as a mediating variable. Jurnal Manajemen dan Ilmu Pendidikan, 6(1), 290-309.
Cameron, K. S. (2020). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework (4th ed.). Addison-Wesley.
Denison, D. (1995). Corporate culture and organizational effectiveness. . Wiley, 23-35.
Fikri, R. J. (2024). The influence of organizational culture and work motivation on employee performance with job satisfaction as a mediation variable at PT. Bengkulu Kokoh Perkasa. Journal Economic Resources, 7(1), 2620-6196.
Ghulam Ilmam Hindami, A. S. (2024). The influence of organizational culture and knowledge sharing on employee performance with job satisfaction as an intervening at PT. XYZ. Formosa Journal of Multidisciplinary Research (FJMR), 3(9), 3397-3406.
Handayani, A. &. (2023). Bureaucratic structure and performance management in Indonesian public sector: Revisiting institutional constraints. Journal of Public Sector Performance, 5(2), 115-129.
Handayani, R. S. (2023). Public-private comparison of motivation and performance in hybrid organizations: Evidence from SOEs. Jurnal Manajemen Kinerja, 20(1), 75-89.
Hasibuan, M. S. (2019). Manajemen sumber daya manusia. Jakarta: Bumi Aksara.
Hasugian, S. A. (2024). Investigation of employee performance determinants reviewing competence and organizational culture with performance satisfaction as an intervening variable. Jurnal Maksipreneur, 13(2), 770-783.
Mangkunegara. (2017). Manajemen sumber daya manusia perusahaan. Bandung: Remaja Rosdakarya.
Maulana, F. &. (2021). Budaya organisasi dan kepuasan kerja dalam konteks birokrasi publik. Jurnal Psikologi Kerja dan Organisasi, 8(2), 110-122.
Monde, J. J. (2022). Pengaruh fasilitas kerja terhadap kepuasan kerja dan kinerja karyawan PT PLN (Persero) Ratahan. Productivity, 3(2). e-ISSN 2723-0112., 356-367.
Nasution, M. I. (2021). Bureaucratic reform and organizational performance in regulatory institutions: The mediating role of job satisfaction. Journal of Governance and Integrity, 2(1), 45-59.
Noviyanti, L. (2023). Pengaruh fasilitas kerja dan kompetensi terhadap kepuasan kerja serta dampaknya pada kinerja karyawan (Studi pada penerapan fasilitas berbasis teknologi di CV Satria Piningit Pangalengan). Bandung: Universitas Pasundan.
Putra, A. P. (2020). Pengaruh kepuasan kerja terhadap kinerja pegawai di instansi pemerintah. Jurnal Administrasi Publik, 7(1), 1-10.
Putra, R. K. (2024). The influence of organizational citizenship behavior, organizational commitment, and organizational culture on production employee performance with job satisfaction as an intervening variable (Case study at PT. Casuarina Harnessindo Pemalang). Digital Innovation: International Journal of Management, 1(4), 45-53.
Raintung, R. D. (2024). Job satisfaction as mediator between organizational culture and employee performance in government-owned bank. . Indonesian Journal of Islamic Economics and Finance, 4(1), 1-16.
Saro, P. I. (2024). The influence of self-efficacy, work discipline and organizational culture on employee performance mediated by job satisfaction. Asian Journal of Social and Humanities, 2(4)., https://ajosh.org/.
Suparjiman, S. S. (2024). Does working culture improve employee performance? The mediation role of job satisfaction. Almana: Jurnal Manajemen dan Bisnis, 8(1), 171-178.
Supriadi, E. W. (2019). The effect of work environment and motivation on employee performance. International Journal of Business and Management Invention, 8(5), 50-55.
Susanto, E. &. (2023). Psychological contract and job satisfaction among Indonesian civil servants: The role of perceived organizational support. Jurnal Ilmu Administrasi Negara, 13(1), 53-68.
Sutrisno, A. &. (2021). Pengaruh budaya organisasi terhadap kepuasan dan kinerja karyawan di perusahaan BUMN. Jurnal Administrasi dan Bisnis, 17(2), 102-115.
Syahrir, D. R. (2024). Job satisfaction as a mediating variable between work environment and employee productivity. Advances in Human Resource Management Research, 2(3), 127-139.
Tajuddin, A. M. (2024). Pengaruh fasilitas kerja terhadap kinerja pegawai pada kantor UPT Balai Pengujian dan Sertifikasi Mutu Barang (BPSMB) Disperindag Provinsi Sulawesi Selatan. Universitas Muhammadiyah Makassar.
Wahyudi, E. &. (2021). Budaya organisasi dan kepuasan kerja dalam meningkatkan kinerja pegawai pemerintah. Jurnal Manajemen dan Kewirausahaan, 9(1), 33-42.
Wijayanti, D. &. (2022). Fasilitas kerja dan kepuasan kerja: Studi pada pegawai ASN instansi pemerintah pusat. Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi, 19(1), 40-51.
Yulianti, D. &. (2023). The paradox of control: Employee satisfaction in highly regulated government institutions. International Journal of Public Administration Studies, 8(1), 66-78.
Zulkifli, A. &. (2022). Kepuasan kerja sebagai mediator pengaruh budaya organisasi dan fasilitas terhadap kinerja di sektor BUMN. Jurnal Organisasi dan Manajemen Indonesia, 8(3), 121-136.
Unduhan
Diterbitkan
Cara Mengutip
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2025 International Journal of Applied Finance and Business Studies
Artikel ini berlisensi Creative Commons Attribution-NonCommercial 4.0 International License.
