The Role of Organizational Commitment as a Mediation on the Influence of Work-Life Balance on Organizational Citizenship Behavior
DOI:
https://doi.org/10.35335/ijafibs.v12i3.338Keywords:
Work-Life Balance, Organizational Commitment, Organizational Citizenship Behavior, Employee Engagement, Manufacturing IndustryAbstract
This study investigates the mediating role of Organizational Commitment in the relationship between Work-Life Balance (WLB) and Organizational Citizenship Behavior (OCB) among employees in Indonesian manufacturing companies. As organizational competitiveness increasingly relies on proactive and voluntary employee behaviors, understanding how work-life balance influences such behaviors is vital. Employing a quantitative method and utilizing SmartPLS for structural equation modeling, data were collected from 68 respondents through a structured questionnaire. The results show that while WLB does not significantly impact OCB directly, it exerts a strong and significant influence on Organizational Commitment, which in turn significantly enhances OCB. Mediation analysis confirms that Organizational Commitment plays a crucial intervening role in translating work-life balance into discretionary behaviors. These findings suggest that creating a supportive work-life environment strengthens employee attachment to the organization, thereby encouraging behavior that goes beyond formal job responsibilities. This research contributes both theoretically and practically by highlighting the importance of integrated HR strategies that foster commitment to enhance citizenship behavior in industrial workplaces.
References
Choi, S. B., & Lee, H. (2020). The role of work-life balance in fostering organizational citizenship behavior: Evidence from manufacturing firms. Journal of Organizational Behavior, 41(3), 345–360.
Febby, M. A., & Noekent, N. R. (2022). The influence of work-life balance on organizational citizenship behavior in the public sector. Public Administration Review, 18(2), 112–124.
Haider, M., Rasli, A. M., Akhtar, C. S., Yusoff, R. M., & Malik, M. A. R. (2018). The influence of work-life balance, job satisfaction, and organizational commitment on organizational citizenship behavior. International Journal of Human Resource Studies, 8(3), 218–236.
Hermawanto, H., Suharto, S., & Rachmawati, Y. (2022). Organizational commitment and citizenship behavior: A study in Indonesian manufacturing industry. International Journal of Industrial Management, 13(1), 49–58.
Kartika Sari, I., & Wahyuni, R. (2019). The role of work-life balance in increasing organizational commitment: Empirical evidence from private companies. Jurnal Ilmu Manajemen, 7(1), 23–34.
Meyer, J. P., & Allen, N. J. (2018). Commitment in the workplace: Theory, research, and application. Thousand Oaks, CA: SAGE Publications.
Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2020). Sources of organizational citizenship behaviors: A critical review and future research agenda. Journal of Management, 46(6), 845–879.
Pradhan, R. K., Dash, S., & Jena, L. K. (2016). Employee performance at workplace: Conceptual model and empirical validation. Business Perspectives and Research, 4(1), 69–85.
Prakash, R., & Gupta, M. (2020). Work-life balance and organizational citizenship behavior: Role of organizational commitment. International Journal of Human Capital and Information Technology Professionals, 11(2), 47–62.
Pratiwi, A., & Dewi, F. (2023). The impact of organizational commitment on extra-role behavior in Indonesian SMEs. Asian Journal of Business Ethics and Management, 5(1), 77–85.
Soelton, M. (2023). Strategies to improve organizational citizenship behavior through employee well-being and commitment. Journal of Human Resource Strategy, 11(1), 95–108.
Talukder, A. K. M. M., Vickers, M., & Khan, A. (2018). Work-life balance and organizational citizenship behavior: Empirical evidence from a developing country. South Asian Journal of Human Resources Management, 5(2), 204–223.
Vyas, H., Patel, R., & Sheth, P. (2015). Role of HR practices on work-life balance and organizational commitment: A study of Indian IT professionals. Journal of Human Resources and Sustainability Development, 3(3), 141–147.
Wayne, J. H., Casper, W. J., Matthews, R. A., & Allen, T. D. (2013). Family-supportive organization perceptions and organizational commitment: The mediating role of work–family conflict and enrichment. Journal of Applied Psychology, 98(4), 606–622.
Wilkanandya, H., & Sudarma, M. (2020). Enhancing business sustainability through organizational citizenship behavior: A study in manufacturing context. Jurnal Aplikasi Manajemen, 18(4), 655–664.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 International Journal of Applied Finance and Business Studies

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
