The influence of servant leadership on job performance: Role employee engagement mediation
DOI:
https://doi.org/10.35335/ijafibs.v13i1.336Keywords:
Employee Engagement, Job Performance, Servant Leadership, Village ApparatusAbstract
This study aims to explore the influence of servant leadership on job performance, with employee engagement as a mediating variable, on village officials in Pituruh District, Purworejo Regency. Using a quantitative approach, data were obtained from 120 respondents through questionnaires and analyzed using the Structural Equation Modeling (SEM) method based on Partial Least Square with the help of SmartPLS 4.0 software. The results of the study indicate that servant leadership has a positive and significant effect on employee engagement, with a coefficient of 0.667, and that employee engagement has a very positive effect on job performance, with a coefficient of 0.816. However, the direct relationship of servant leadership to job performance is not significant, with a value of -0.121. Therefore, it is proven that employee engagement fully mediates the effect of servant leadership on job performance. The R-square value for employee engagement of 0.445 and job performance of 0.549 indicates that the model has sufficient explanatory power. These findings indicate that in the context of public organizations such as village governments, servant leadership does not directly improve performance, but rather through increased employee engagement. Therefore, developing a service-focused leadership style and strategies to increase employee engagement is important in efforts to improve the performance of village officials.
References
Agatha, SC, & Go, MAB (2022). The Influence of Servant Leadership on Employee Performance Through Employee Engagement at Shaburi & Kintan Buffet Restaurant Surabaya. Journal of Hospitality Management , 7 (2), 63–74. https://doi.org/10.9744/jmp.7.2.63-74
Dahliyanti, D., Adriani, Z., Kerja, M., & Pegawai, K. (2023). The Role of Servant Leadership and Work Motivation. Journal of Applied Management and Finance (Mankeu) , 12 (01), 143–155.
Dani, AR, & Mujanah, S. (2021). The Influence of Servant Leadership, Workload and Creativity on the Performance of Employees of the Bangkalan Regency Transportation Service, Madura, with Organizational Commitment as an Intervening Variable. Media Mahardhika , 19 (3), 434–445. https://doi.org/10.29062/mahardika.v19i3.269
Endratno, H., & Agnes, T. ( 2019). The Influence of Work Discipline, Personal Engagement and Servant Leadership on the Performance of Village Apparatus in Banyumas District. MADIC Journal , 3 (September), 2014–2017.
Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant Leadership: A systematic review and call for future research. Leadership Quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004
Frick, D. M. (2004). Robert K. Greenleaf a life of servant leadership. In TA - TT -. Berrett-Koehler. https://doi.org/LK - https://worldcat.org/title/249271639
Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510–531. https://doi.org/10.1016/S0001-8791(02)00042-8
Herwina, Y. (2022). The Influence of Competence on Employee Performance: Investigation of Automotive Companies. International Journal of Management and Business Applied, 1(1), 1–8. https://doi.org/10.54099/ijmba.v1i1.97
Hunter, E. M., Neubert, M. J., Perry, S. J., Witt, L. A., Penney, L. M., & Weinberger, E. (2013). Servant leaders inspire servant followers: Antecedents and outcomes for employees and the organization. Leadership Quarterly, 24(2), 316–331. https://doi.org/10.1016/j.leaqua.2012.12.001
Indonesia, PR (2024). Law of the Republic of Indonesia Number 3 of 2024 concerning the Second Amendment to Law Number 6 of 2014 concerning Villages. Regulation .Bpk.Go.Id , 31. https://peraturan.bpk.go.id/Details/283617/uu-no-3-tahun-2024
Javed, F., Khan, M.R., & Saeed, G. (2015). University research journal solutions . 8 (01), 1–16.
Jiatong, W., Wang, Z., Alam, M., Murad, M., Gul, F., & Gill, S. A. (2022). The Impact of Transformational Leadership on Affective Organizational Commitment and Job Performance: The Mediating Role of Employee Engagement. Frontiers in Psychology , 13 (April), 1–12. https://doi.org/10.3389/fpsyg.2022.831060
Koopmans, L., Buuren, V. H., Van, S., Van Der, A. J. W. De, Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Van Buuren, S., Van Der Beek, A. J., & De, H. C. (2014). Improving the Individual Work Performance Questionnaire using Rasch analysis. Journal of Applied Measurement, 15(2), 160–175. http://www.jampress.org/abst.htmhttp://www.ncbi.nlm.nih.gov/pubmed/24950534
Lee, H. Y., & Hong, A. R. (2017). The Effects of Transformational Leadership and Servant Leadership on Job Satisfaction and Organizational Commitment. The Academic Society of Global Business Administration, 14(5), 153–182. https://doi.org/10.38115/asgba.2017.14.5.153
Liden, R. C., Wayne, S. J., Liao, C., & Meuser, J. D. (2014). Servant leadership and serving culture: Influence on individual and unit performance. Academy of Management Journal, 57(5), 1434–1452. https://doi.org/10.5465/amj.2013.0034
Liden, R. C., Wayne, S. J., Meuser, J. D., Hu, J., Wu, J., & Liao, C. (2015). Servant leadership: Validation of a short form of the SL-28. Leadership Quarterly, 26(2), 254–269. https://doi.org/10.1016/j.leaqua.2014.12.002
Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. Leadership Quarterly, 19(2), 161–177. https://doi.org/10.1016/j.leaqua.2008.01.006
Nurdini, A., & Firmansyah, Y. (2022). What is the Impact of Employee Engagement on Employee Performance at the Mitra Sarana Karya Bandung Savings and Loan Cooperative. Madani Multidisciplinary Journal , 2 (1), 477–494. https://doi.org/10.54259/mudima.v2i1.413
Pawar, A. (2017). Quality Work Life and Employee Engagement: Does Servant Leadership Influence Employees Quality Work Life and Employee Engagement: Does Servant Leadership Influence Employee Performance? Solid State Technology , 63 (5), 5134–5141. https://www.academia.edu/
Ramadhani, S., & Soenarto, I. (2023). Implementation of Employee Engagement Program to Increase Employee Work Motivation at PT Abc. Journal of Applied Business Administration , 5 (2). https://doi.org/10.7454/jabt.v5i2.1080
Schaufeli, W.B., & Bakker, A.B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior , 25 (3), 293–315. https://doi.org/10.1002/job.248
Sihombing, S., Astuti, ES, Mussadieq, M., Hamied, D., & Rahardjo, K. (2018). The Effect of Servant Leadership on Rewards, Organizational Culture, and its Implications on Employee's Performance (Case Study on the Employees of PT. Bank Tabungan Negara (Persero) Tbk. Indonesia). International Journal of Law and Management-Emerald Insight , 7 (5), 781–796.
Undaan, K. (2014). Capacity of Village Apparatus in the Implementation of Village Government in Kudus Regency. Jurnal Bina Praja , 06 (02), 101–116. https://doi.org/10.21787/jbp.06.2014.101-116
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 International Journal of Applied Finance and Business Studies
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
