TRITAMI, D.; SUHARDI, S.; YANI, A. The role of emotional intelligence in improving the quality of employee interaction and its impact on customer satisfaction with work-life balance as a moderation variable. International Journal of Applied Finance and Business Studies, [S. l.], v. 12, n. 4, p. 204–216, 2025. DOI: 10.35335/ijafibs.v12i4.327. Disponível em: https://ijafibs.pelnus.ac.id/index.php/ijafibs/article/view/327. Acesso em: 2 may. 2026.